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ActiveCampaign Officially Opens Costa Rica Hub to Strengthen its Services in the Region

The new operational headquarters increases the service network in the region, joining team members in Brazil to improve the global experience of its customers

ActiveCampaign, an intelligent marketing automation platform that helps small teams power big businesses, unveiled its new LATAM hub in Costa Rica. This $4 million investment is part of the company’s efforts to expand its presence in the region and provide enhanced support to its clients through local resources.

Notable customer names in Costa Rica include Ulacit and Universidad Juan Pablo II. The expanded hours the local team has been able to provide customers and the additional Spanish-speaking support has been a game changer for businesses all over the world.

“We are thrilled to officially be an ActiveCampaign entity in Costa Rica and to continue building out our team and resources to help even more customers in the region grow. The local team has already provided a tremendous customer experience,” said Ana Guzmán, ActiveCampaign’s Site Director in Costa Rica. “We are so lucky to have such an amazing team here and to work with collaborative, local customers. It was really fun getting to bring everyone together to celebrate this momentous occasion!”

ActiveCampaign is actively working with CINDE to meet its hiring goals for its engineering and customer support teams, with more roles expected to be added early next year. ActiveCampaign and CINDE share a common interest in building and supporting local businesses, and ActiveCampaign’s new office will continue to empower small teams to build big businesses in Costa Rica. 

“ActiveCampaign is a welcome addition to the thriving business landscape in Costa Rica, and we’re proud to have them choose our country. By selecting Costa Rica to provide top-notch Tech Support and software development for continuous platform improvements, ActiveCampaign is set to introduce diverse technologies, including new programming languages like YAML—a significant addition not commonly found here. This move presents a unique opportunity for knowledge transfer within our local ecosystem, enriching it with expertise in a language that, while popular globally, is still uncommon in our country. We’re excited about their future ahead, and CINDE is committed to providing ongoing support,” said Marianela Urgellés, Investment Advisory Manager at CINDE.

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About ActiveCampaign 

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.