Support customer engagement across every channel that matters


Flexible & adaptable cross-channel engagement

Customers expect a connected and cohesive experience across email, SMS, landing pages, social, and more. ActiveCampaign makes it easy to extend amazing, automated customer experiences through every touchpoint.

The anti all-in-one

If you’re using an all-in-one marketing software, you’re likely missing out on critical channels and paying for irrelevant features. ActiveCampaign’s stackable platform allows you to choose your channels, creating the best experience for your customers.

We automate that

Do more in less time with automated workflows that are as easy to create as they are effective. Automate every stage of the customer journey based on actions across email, website pages, purchases, and more.

Connect to what works

We all have our preferred way to work. Find out how CXA can make your existing tools work better through a connected and automated approach. Leverage channel solutions, or use your own favorite channel providers (we connect to over 870+ third party apps!).

Get started with a strategy that works

Start a 14-day free trial. No credit card required. Instant set-up.


ActiveCampaign's Approach to Omnichannel

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The right content, directly to the right inbox

Email marketing is the backbone of your customer outreach efforts. Automate and build high-converting emails that leverage data from the entire customer lifecycle and personalize each message so it’s sent to the right person right when they need to see it the most.

  • Drag & drop builder with 250+ responsive templates
  • Over 800 pre-built automation recipes
  • Predictive routing, timing, and content for campaigns

Your message, at your customer’s fingertips

SMS has a 209% higher response rate than phone, email, or Facebook, and an average conversion rate of 45%. Increase repeat purchases, build advocacy, and interact with your customers 1:1 using the channel they spend the most time on: their phones.

  • Subscribe customers to your lists
  • Excite customers with automated promos or deals
  • Take action based on a customer’s preferences
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Connect with customers on the channels they prefer

Used by over 2 billion people in over 180 countries across the world, WhatsApp helps businesses of all sizes add the human touch to engagement that customers have grown to expect.

  • Share product information and promotions to your audience inside the app
  • Tailor each message to specific groups depending on past interactions
  • Offer real-time support and resolve issues faster

Deliver exceptional experiences across the web

Connect the dots in your omnichannel strategy with on-brand, fully customizable landing pages. Make a great first impression and nurture loyal customers with the same page, relying on dynamic content that’s relevant to every user.

  • Intuitive, drag-and-drop builder
  • Customizable templates to get started fast
  • Include chatbots and forms to collect more data
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Grow your audience based on current customers

ActiveCampaign’s native integration with Facebook Custom Audiences allows you to act on the robust customer data housed within the platform and further grow your audience. Proactively reach out with targeted social posts based on a contact’s industry, purchase history, or email engagements and find more leads just like them.

  • Tie in specific contact data to Facebook campaigns
  • Automatically update ads prospects see
  • Engage customers where they already are

ActiveCampaign supports rich omnichannel marketing through any tool

Whether you’re using ActiveCampaign channel solutions or connecting through your favorite third party solutions, you can achieve true omnichannel automation. Create automations that extend engagement across every single touchpoint, and use data from the entire customer experience to make your strategy smarter. Our unique approach makes it achievable and affordable for businesses of all sizes.
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Omnichannel works for all businesses

Leave all-in-one behind

Try it free. No credit card required. Instant setup.
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